Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • The Help Center section integrated into Santingo Hosting’s Website Control Panel features a collection of help articles and regularly asked questions. Aimed toward resolving any common problem that you could possibly run into, they are compiled by our support team of seasoned techs.

  • Top quality support service

  • Educational Video Clips

  • If you wish to watch how an action is performed or how a problem is solved, instead of just reading about it, check out our compilation of instructional video tutorials. They cover different topics and will help you swiftly find your way around the Website Control Panel.

  • Intuitive help center

  • A One–Hour Ticket Response Guarantee

  • All semi–dedicated servers are backed up by a round–the–clock client support service and come with a one–hour support ticket response time guarantee. Our qualified customer service technicians will be online 24x7 and will fix any problem that you might possibly run into within maximum sixty minutes after the support ticket submission. Normally, a reply will be provided to you within twenty minutes.