Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour resolution warranty with all our Linux shared web hosting packages, which means that every single advice request you submit is going to be reacted to in less than one hour max. Our support company members have been trained to very quickly correct any case and to provide you with well timed information on any trouble that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • You could write to us 24x7x365 with any issue you possibly have connected to Santingo Hosting’s offerings. We have qualified professionals available most of the time to generate solutions whenever necessary. You’re able to use the ticketing system or post an e–mail anytime, or grab the telephone or use the online chat through working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Santingo Hosting’s Control Panel provides a thorough knowledge base that is integrated into all parts. In each area, you will find a Help control key which will load for you a variety of step–by–step lessons on how to make use of a certain feature or complete a selected action. Moreover, we have produced mini seminar movies allowing you to get a better idea of the Control Panel’s interface.